Most frequent questions and answers

THE WEB LAB values perfection and thus depending on the package you choose will determine the length of time it takes to complete your project. 

Yes, 20% of your deposit is REQUIRED for ALL SERVICES.

YES! We strive to help you and thus all our services can be broken down into flexible payments. If payments are not made by agreed date set forth by the client then THE WEB  LAB has the authority to revoke and suspend services and no refunds will be rendered for prior services that have been paid for. 

In order to ensure your website is custom designed for you; THE WEB LAB will need all pertinent information related to your business (logo files, pictures of products, any text, access to your social media for integration, etc. 

Yes, THE WEB LAB has a contract that explains our privacy and confidential policy. 

No. THE WEB LAB prides ourselves on EFFECTIVE communication with our clients. We communicate every step of the way to ensure that the designs that we create are to your liking before you complete your final payment. 

THE WEB LAB accepts Cash, Credit Card, Debit Card. We take Cash App, PayPal, and Apple Pay for all services. 


If you are at your wits end and just cannot figure out this website thing…Let us take over and create you a stunning site that is desktop, tablet, and mobile friendly so you can increase your sales!